Step by Step Guide to Google My Business Profile

Step by Step Guide to Google My Business Profile

Step by Step Guide to Google My Business Profile

Want to expand local business? Google My Business solutions work wonders. Getting your business listed on Google turns people who find your business with Google Search or Google Maps into prospects for free while overhauling your competitors. [1] [2]

[1] Google Business Profile – Get Listed on Google

[2] Google Workspace Business solutions

Google My Business Profile

Google My Business profiles are easily manageable from both Search and Maps, as customisable. Business solutions are readily available, ones especially suited to restaurants, retail firms, and services of all kinds.

The profile helps you stay connected with your customers, manage events, introduce products or new features, respond to reviews, and above all, understand how the vaster majority of your customers find your business.

Concise Guide to Google My Business Profile

A Google My Business profile can be treated in three steps to put it in an aerial view. [1] [2]

( 1 ) Get Rolling

Sign up for Google My Business, create a business profile, and verify your business. If you already have a profile, manage it on Search and Maps. [3] [4]

( 2 ) Customise for Customers

Add as many relevant details as needed for people to find, understand, be interested, engage with, and turn into customers of you. It can be your working hours, photos, testimonies, and others – anything that builds business, but crisp, catchy, and fitting. Appositely amend your profile to fit your niche. Healthcare providers, auto dealerships, hotels, service businesses, and chain businesses can find ready help with Google My Business. [5]

[1] Get started with a Business Profile – Google Business Profile Help

[2] Google Business Profile – Get Listed on Google


[4] Get started with Google Business Profile – Google Business Profile Help

[5] Get started with a Business Profile – Google Business Profile Help

( 3 ) Brass Tacks

Manage and optimise your Google My Business profile through updates, improving your local ranking on Google, responding to queries and reviews, and staying connected with the customers in general. [1] [2] [3]

[1] Optimize your presence online – Google Business Profile Help

[2] Get started with Google Business Profile – Google Business Profile Help

[3] Google Business Profile – Get Listed on Google

In-Depth Step by Step Guide to Google My Business Profile

STEP 1 – Signing in from a Google Account

If you already do not have a business account with Google you should now. On your HomePage, you can find a ‘Sign In’ button in the top right corner.

Before finalising on email ID, choose the ‘To manage my business’ option from the menu in the form you are on.

[1] Optimize your presence online – Google Business Profile Help

[1] Get started with Google Business Profile – Google Business Profile Help

[1] Google Business Profile – Get Listed on Google

STEP 2 – Entering Your Details

Enter your First Name and Last Name, Username, and password. Alternately, you can choose to use your current account for business too.

Click Next.

STEP 3 – Phone Number and More

The next step asks for your phone number. This number should be active and on a phone accessible to you at all times or at least during business or service hours. You may also add a recovery email address at this point. The same form asks for your date of birth and gender. Enter them accurately and click Next.

STEP 4 – Verification (and Expansion)

Now click on ‘Send’ to have Google send a text message to the registered phone number. Enter the 6-digit number you received into the next form and click on ‘Verify’.

You can also add this number to other Google services on the next form by clicking on ‘Yes, I’m in’.

STEP 5 – Personalisation

To get your Google My Business profile personalised click on the ‘Express Personalization’ Button and click Next. This option lets the algorithms do most of the personalisation, which is good. You may also go through the 5-step process.

STEP 6 – Confirmation and ToC

Confirm all your settings by clicking on ‘Confirm’ at the bottom of the next window. Next comes the ‘Privacy and ToC’ part which can be taken care of by clicking ‘I Agree’.

PART 2 – The Business Profile

STEP 7 – Start Managing

Instead of clicking on ‘Continue’, open a new browser window.

In the new window, go to Here click on the ‘Manage Now’ button and choose or enter your business account. You may be signed since you have just created one.

STEP 8 – Finding, Claiming, and Managing Your Business

Now, if your business has a reasonable online presence, Google might auto-suggest your business name for you from the business listing data on the web. Else, search for your business in the available form and click on it from the drop-down. This step proofs you from creating a duplicate listing of your own business, thus compromising its visibility on Google Maps, and possibly your credibility.

STEP 9 – Creating a Business with the selected name

If you do not have an existing business listing, click on the first item on the drop-down menu that is captioned ‘Create a business with this name’.

STEP 10 – Fill-In

Fill in your Business name and Category that is the most suitable for your business. A business listed under the most suitable category will function the best.

Click on ‘Next’.

STEP 11 – Adding a Location or Service Area

In the next step, you will be asked if you would like to add a location that the customers can visit – a store or office. It is advised that you do if you such a facility and click ‘Next’. The following form lets you add your location. Your location will be accurately shown on Google Maps now.

If you choose not to give a physical address and focus on an area to provide your service to, you may specify the same in the following form. By confirming this, your business listing would show a service area marked by red lines.

STEP 12 – Adding a Contact Phone Number and Mail ID

Clicking on ‘Next’ will take you to a form that lets you add a phone number and mail ID to contact you. Click ‘Next’.

STEP 13 – Choose to ‘Stay in the Know’

The next form lets you choose to receive updates and recommendations from Google – highly recommended if you know how often Google rolls out its updates. [1]

[1] The “Edit” Blog from One9Seven6

STEP 14 – Verify Your Public Information

The verification process depends on your business type/category and geographical location.

( 1 ) Postcard

The attached image involves a postcard (that has a verification code) being sent our way. You will receive it in less than a week. You only need to log into your account and enter the code to verify.

( 2) Video

Some businesses will be asked for a video recording of their functioning.

( 3 ) Phone Call and Email

Some other businesses get a phone call or email verification.

PART 3 - Customisation

Customising your business profile would come off as easier than it sounds – Google makes it.

STEP 16 – Add Your Services

Based on the category chosen for or assigned to your business Google adds a few options by default. Go through them carefully and keep, deselect, or add custom options according to your business specifics.

Click on ‘Next’.

STEP 17 – Add Your Business Hours

It is highly recommended that you specify a time range of regular open and close that is truly feasible to you to avoid future complications.

STEP 18 – Add Your Messaging Pathways

Choose to get messaged by customers directly from the Google My Business Interface.

STEP 19 – Add a Business Description

The Business Description appears at the bottom of your business profile. It helps a prospect whether or not to choose you – like an ‘About Us’ page, only briefer.

The form only allows 750 characters. You need to keep the content crisp and loaded. So if you are not sure that you can best the task, seek professional help.

STEP 20 – Add Photos

Add photos that are relevant, expressive of your ‘pros’, and attractive. It can include the store, products, excerpts from services, and anything apt and genuine.

Once you are done you are redirected to your Google My Business Profile Manager Home.

PART 4 - Google My Business Profile Manager

The interface you are taken to helps you monitor and edit your business details and settings. It also provides various features.

While there are several paraphernalia here, let us discuss the crux – the one that helps to ‘Manage your Business Profile directly on Google Search and Maps. [1]

If you click on ‘ Try it on Search’, you are led to a Google Search Results Page from where you can edit directly all the information you have provided regarding your business. This option is available on your smartphone too if you have logged in from your business account on it. Within the year, this would be the only way to update your business details if you have only one business profile. You may not necessarily Google Maps app to manage your Business Profile on your mobile device. [2] [3] [4]

You can complete your business profile by adding a business logo, cover photos, or videos. Take care to upload files that meet the specifications mentioned.

[1] Edit your Business Profile on Google – Computer – Google Business Profile Help

[2] Update regarding the Google My Business mobile app – Google Business Profile Community

[3] Introducing new updates to Business Profile – Google Business Profile Community

[4] Support with Questions and Answers – Google Business Profile

Further, you can add other relevant information as necessary.

To get people to see your Business Profile on Search and Maps, complete all the verification processes in due course.

You are all set!

What’s More

With Google My Business, it does not matter if you lack experience or knowledge about the technicalities. The platform provides great help and resource centres while the Google Business Profile Community is pretty strong too. [1] [2]

Want to connect your Google Account to shopping platform providers? Have not figured out the pandemic scenario well enough yet? Not sure how your Small Business will brawl and grow? Help is here. Google My Business just wants you to get the most out of your Business Profile. [3] [4] [5] [6]



[3] Connect your Google Account to shopping platform providers – Google Business Profile Help




Author: Graham Paffett

A seasoned luxury goods & services digital marketer with over 20 years Exp. A specialist in developing "disruptive" digital campaigns and strategies for FMCG brands both within the UK and International. • Paid Social (inc. Facebook/Instagram, TikTok, LinkedIn & Pinterest) • SEO (Search Engine Optimisation) • PPC (Pay Per Click) • CRO (Conversion Rate Optimisation) • ASO (App Store Optimisation) • Direct To Consumer & B2B Digital Strategy Specialist • Social Media Marketer